Discussion:
[scribus] Scribus Crashes
Ian "Witty" Whitfield
2010-10-25 09:25:33 UTC
Permalink
Hi All

I'm getting a LOT of 'Crashes', (sometimes two or three a day!!), with
the new version of Scribus!

It seems to happen most of the time when I'm editing text that I have
'Cut and Pasted' into a text frame and am working on it in Story Editor.
The Error is always "SCRIBUS CRASH. Scribus crashes due to Signal #6".
When you close this box everything is gone, not your original file but
anything you have done since opening the file.

I'm running Scribus 1.3.8 on Kubuntu 10.04

Any ideas???

Regards

*/_Ian "Witty" Whitfield _/*

**
Owen
2010-10-25 09:33:26 UTC
Permalink
Post by Ian "Witty" Whitfield
Hi All
I'm getting a LOT of 'Crashes', (sometimes two or three a day!!), with
the new version of Scribus!
It seems to happen most of the time when I'm editing text that I have
'Cut and Pasted' into a text frame and am working on it in Story Editor.
The Error is always "SCRIBUS CRASH. Scribus crashes due to Signal #6".
When you close this box everything is gone, not your original file but
anything you have done since opening the file.
I'm running Scribus 1.3.8 on Kubuntu 10.04
Basically, I think you should apply the rule "never try editing text
in Scribus"

Use open Office or a text editor and import your text.

If you use OOo, then you should be able to import styles as well.

Using a text editor means you will have to apply your styles later
--
Owen
Craig Bradney
2010-10-25 10:19:22 UTC
Permalink
Post by Owen
Post by Ian "Witty" Whitfield
Hi All
I'm getting a LOT of 'Crashes', (sometimes two or three a day!!), with
the new version of Scribus!
It seems to happen most of the time when I'm editing text that I have
'Cut and Pasted' into a text frame and am working on it in Story Editor.
The Error is always "SCRIBUS CRASH. Scribus crashes due to Signal #6".
When you close this box everything is gone, not your original file but
anything you have done since opening the file.
I'm running Scribus 1.3.8 on Kubuntu 10.04
Basically, I think you should apply the rule "never try editing text
in Scribus"
What utter rubbish!! Text should, in general, work fine.

This could be the result of many underlying libraries, hardware issues etc, or even the OS. So we would need more details and perhaps the document.

Thanks
Craig
Dan Horák
2010-10-25 10:42:29 UTC
Permalink
Post by Craig Bradney
Post by Owen
Post by Ian "Witty" Whitfield
Hi All
I'm getting a LOT of 'Crashes', (sometimes two or three a day!!),
with
Post by Owen
Post by Ian "Witty" Whitfield
the new version of Scribus!
It seems to happen most of the time when I'm editing text that I
have
Post by Owen
Post by Ian "Witty" Whitfield
'Cut and Pasted' into a text frame and am working on it in Story Editor.
The Error is always "SCRIBUS CRASH. Scribus crashes due to Signal
#6".
Post by Owen
Post by Ian "Witty" Whitfield
When you close this box everything is gone, not your original file
but
Post by Owen
Post by Ian "Witty" Whitfield
anything you have done since opening the file.
I'm running Scribus 1.3.8 on Kubuntu 10.04
Basically, I think you should apply the rule "never try editing text
in Scribus"
What utter rubbish!! Text should, in general, work fine.
This could be the result of many underlying libraries, hardware issues
etc, or even the OS. So we would need more details and perhaps the
document.
I'm seeing a bunch of similar bug reports in Fedora's bugzilla, if I
understand the backtraces correctly. They are captured by an automated
tool, so not always I can get additional information from the reporter.
The list of all reported crashes in Fedora is at
https://bugzilla.redhat.com/buglist.cgi?component=scribus&short_desc=abrt&short_desc_type=allwordssubstr
Please let me know if they can be useful for you and what else would you
like to see. The common issues in the reports are missing debugging
symbols, no reproducer or even an information about the last actions
before the crash and non-reachable reporter.


Dan
Ian "Witty" Whitfield
2010-10-26 13:21:01 UTC
Permalink
Thanks Guys

In reply to your comments on the Scribus Crashes I'm getting - (and just
this morning I've had three more in just one Text Box!!!!)

Owen I think you have a good idea here with your 'Don't edit text in
Scribus' reply. Yes I know it SHOULD work, (has done for the past year
or more), but in 1.3.8 it FAILS!! Fact!! The other aspect I like about
this "workround" is that I now have a spell checker available. A major
omission in Story Editor in my books. After all any little box on the
Internet that you have to write in has an underlying Spell Checker so it
isn't Rocket Science and after all we are using this software for doing
Publications and Spell Checking is a major component of this in my
World!! I'm moving my editing to LibreOffice as from today!!

Craig asks for more details - well I'm sorry Craig I have no idea where
to get these from. I've told you all I know and see. Everything else on
my system works fine. All the other software works OK and I have almost
no other crashes.... just from Scribus!! Being a user of Linux for just
over a 18 months I know I have a lot to learn yet and I think there
would be logs somewhere but I have no clue on where these would be. Tell
me and I can try and find them. When Scribus crashes here there is no
other message or details on the screen - it's just 'gone'!!

Last of all to Dan, thanks for advising that you have seen this problem
reported on other Forums.... I think this has to point to an underlying
problem in Scribus rather than in the System.

Thanks guys.... it all helps.
--
*/_Ian "Witty" Whitfield _/*

*Editor of - _"The Federal Saints Journal" _*
Pretoria, South Africa

*Alternative eMail* - /_federalsaints at gmail.com_/
<http://federalsaints at gmail.com>
*WebSite* - _/www.federalsaints.net/_ <http://www.federalsaints.net>

*Tel* - +27 (0)12 817 2001
*Cell* - +27 (0)82 573 9142
*FAX * - +27 (0)86 651 4844
*Skype* - ianzs6cdx
/(Get Skype <http://www.skype.com/go/download> and call me for free)/

P.O. Box 72226 Lynnwood Ridge 0040 South Africa
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Mike Sleger
2010-10-27 03:36:53 UTC
Permalink
I sincerely hope the next "stable" release is in fact stable. I've been using 1.3.8 and it crashes due to an "unknown exception" about once per day. (This is not behavior that I'd attribute to a "stable" release.)
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a.l.e
2010-10-27 07:22:53 UTC
Permalink
hi mike
Post by Mike Sleger
I sincerely hope the next "stable" release is in fact stable. I've
been using 1.3.8 and it crashes due to an "unknown exception" about
once per day. (This is not behavior that I'd attribute to a "stable"
release.)
on my side i've reduced my expectation to "i hope the next
stable release gets released"...

on your side, if your such a heavy user of scribus and indeed
experience too many crashes, you may try to help the
team iron out those issues:

- by trying to figure out the patterns which lead to the crashes,
reproduce and describe them
- by running scribus inside a debugger and upload the output to the
bugtracker

this will certainly cost you time and possibly also some money... the
question being: how much worth is a stable scribus to you?

back to my side: scribus does not crash too often... i mean: almost no
data lost in the last few months! but stability is certainly a very
subjective measure!

ciao
a.l.e
Craig Bradney
2010-10-27 10:53:06 UTC
Permalink
Post by Mike Sleger
I sincerely hope the next "stable" release is in fact stable. I've been using 1.3.8 and it crashes due to an "unknown exception" about once per day. (This is not behavior that I'd attribute to a "stable" release.)
You need to submit detailed ways to reproduce this error, along with backtraces and sample documents, or we have no idea where to look to see if the problem lies within scribus, a supporting library or your system.

Craig
Gregory Pittman
2010-10-27 15:57:43 UTC
Permalink
Post by Craig Bradney
Post by Mike Sleger
I sincerely hope the next "stable" release is in fact stable. I've been using 1.3.8 and it crashes due to an "unknown exception" about once per day. (This is not behavior that I'd attribute to a "stable" release.)
You need to submit detailed ways to reproduce this error, along with backtraces and sample documents, or we have no idea where to look to see if the problem lies within scribus, a supporting library or your system.
1.3.8 is of course not stable, but labeled unstable. All software is
subject to bugs that stop the program. I can't say it doesn't happen,
but I've never had Scribus not only crash but also freeze up my computer
so that more than my Scribus data is lost. I can't say the same for a
lot of proprietary software and OSes out there.

Greg

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